Our Organization comprises of professional and experienced team that generates more benefits and services at low cost covering a wide range of business requirements to meet your needs. We help customers make tangible and significant improvement with their business needs within a reasonable cost.
Our Business solutions erase today’s problems and create tomorrow's opportunities that are refined with quality and integrity. Exceeding customer expectation & delivering exceptional value to customers is our goal.
Jai Ganesh - CEO
Jai brings with him over 15 years of Business Process Outsourcing experience in various roles including Operations, Strategy, Business Development and Human Resources Management.
He has successfully transitioned large BPO projects involving Healthcare Services, Call Center Services, Litigation Services, Data Conversion & Data Capturing Services from the time of inception of BPO services in India. He has a significant experience in managing large clientele.
He has helped to scale and build project management teams and excelled in managing steep growth ramps. His expertise includes quality delivery and management systems, staffing, training and development, employee relations, organizational development and designing the policies for the organization. Some of the key tasks taken up include defining metrics, process maps, standard operating procedures and continuous improvement processes. His strong experience in operations ensures that he brings the advantage of domain and technical expertise to the forefront.
Naz King- CFO
Naz brings with him over 15 years of rich experience of Accounts & Financial forecasting. Naz has successfully set up and operated several small firm businesses in the last 15 years. He has been involved with building up of small & large-scale operations. Naz also has the confidence for implementing best practice systems and processes for effective management and governance.
As an Accounts & Chief Financial Officer he works closely with government agencies, Local bodies & Associations towards developing a policy framework and guidelines to help promote technology & infrastructure.
Jonathan Rodrigues- Head Client Relations
Jonathan brings with him 10 years of experience in CRM. His experience spans across the life-cycle of Business Process Outsourcing industry. His management skills, domain knowledge and process expertise put him in multiple roles including Operations & Client Management through various stages of the organization’s growth.
His responsibilities include setting up SOPs (Standard Operating Procedures) for each project, which is being transition. These include drafting, planning and implementing rules and regulations that need to be followed based on project specification on day-to-day basis.
His greatest asset is Client Relationship Management which is the most critical and essential factor in any project. This involves daily updates and touching base with the client on day-to-day basis, receiving and updating instructions and clarifying issues if any. This helps build a strong and long time relationship between organizations.
Lionel- Head Operations
Lionel brings with him combined 10 years of rich experience in Manufacturing and Business Processing Outsourcing. His grasp of the complete Healthcare Cycle Management has been proven time and again in his ability to interface with the clients to gather, analyze and document their specific requirements. Lionel is responsible for the entire service delivery of all our projects operations including transitioning of accounts, stabilization of service delivery and ongoing continuous improvement process. His ability of spotting and developing the right billing talent has been a key asset.
His exposure in Medical Billing includes Charges, Payments, Denials, Analysis, AR follow-up, Retro Audit follow-up, Patient Calling, Reports Generation, Auditing, & In-house Training. He has delivered many projects exceeding client’s expectations.